Frequently Asked Questions

Everything you need to know about shopping with Sculptor.

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days for domestic orders, while international shipping may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that certain final sale items may not be eligible for return.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

Sculptor accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and the weight of your order.

How can I contact customer support?

Our dedicated support team is available Monday through Friday, 9 AM to 5 PM EST. You can reach us via the contact form on our website or by emailing [email protected].